FAQS

Beach2Ocean Coastal Rewards is our free loyalty program that rewards you based on how much you shop. The more you spend, the more rewards and benefits you'll earn, which can be applied to future purchases!

All you need to do to join our loyalty and rewards program is create an account with us. Simply follow the instructions to set up your Coastal Rewards account, and you'll automatically be enrolled so you can start earning Sand Dollars immediately. Please note, your sign up bonus will be awarded on your first purchase.

We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person. Please note, your sign up bonus will be awarded on your first purchase.

For every dollar spent on eligible purchases, you'll earn Sand Dollars, which can be converted into reward dollars to use toward future purchases.

Rewards can be redeemed at checkout, you must be logged in to your account. Select the reward you’d like to apply, and the points will be automatically deducted from your total.

Points are not awarded for items that are returned. If you return a product after points have already been added to your account, those points will be deducted.

All purchases made starting 1/1/26 will count towards your tier status. Purchases made prior to 1/1/26 will not apply.

No. Tier status is re-evaluated after 12 months.

If unused, rewards points will expire one year from the date earned.

Visit the refer a friend section in your account to copy your link to send to your friends *new customers only! When they make a qualifying purchase, you and your friend will receive points after the 30 day pending period. You can refer new qualifying customers as many times as you like.